Terms and conditions of the service
These terms and conditions govern the contract concerning the sale of the products offered on the website https://shop.teampetrosyan.com (hereinafter the "Site") between SSD PETROSYAN BROTHERS S.R.L. based in Via Sibari 15, Milan 20141 VAT number 11544540963 and the consumer who declares and guarantees:
(i) to be a consumer in accordance with the provisions of art. 3 of the Consumer Code;
(ii) to be of age;
(iii) that the data provided by the same for the execution of the Contract are correct and truthful (hereinafter "Customer").
The purchase of products and services online implies full and unreserved acceptance of these general conditions of sale (hereinafter "General Conditions").
The General Conditions will remain valid and effective until they are modified and / or integrated by SSD PETROSYAN BROTHERS S.R.L.
Any changes and / or additions to the General Conditions will be effective from the date on which they are published on the Site and will apply to sales made from that date. The latest updated version of the General Conditions is the one available in the specific section of the Site.
the site is intended for commercial transactions between entrepreneurs and consumers (B2C);
on the site the meeting between supply and demand of the products marketed is realized and it is possible to conclude online sales contracts;
with the expression "General Conditions of Sale", we mean the sales contract relating to the Seller's goods stipulated between them and the Buyer in the context of a remote sales system organized by the Seller;
for this contract, the technology of distance communication through the Internet will be used;
the purchase on the site by the buyers is governed by these General Conditions of Sale;
this contract - and the conditions envisaged - exclusively concern the B2C sale to a Buyer / Consumer;
in the drafting of these General Conditions, terms of common use in the field of information technologies have been used and that, in the event of any divergences on their interpretation or their meaning, the contents of the main publications of the specialized literature on the subject will be taken into account;
these premises are an integral and substantial part of the contract;
In these General Conditions of Sale the following terms have the meaning specified below:
a) "online sales contract" means the distance contract stipulated between a Seller and a final consumer Buyer, through a sales system organized by the Seller, which uses remote communication technology known as the internet;
b) the expression "Seller" refers to SSD PETROSYAN BROTHERS SRL, with registered office in Via Sibari 15, 20141 Milan, part of this contract, which manages the Site, selling directly to users (Buyers) the products indicated in point following;
c) the expression "Products" refers exclusively to movable goods and / or services present in the electronic catalogs of the Site;
d) the expression "Buyer" refers to the final consumer-customer who is authorized to operate on the Site in order to purchase the products, according to the methods indicated in these general conditions;
e) "Consumer" means the natural person who purchases goods and services for purposes that cannot be referred, either directly or medically, to any professional activity carried out.
f) the term "Parties" refers to the Seller and the Purchaser jointly understood;
g) the expression "Site" refers to the website corresponding to the address shop.teampetrosyan.com through which it is possible to make online purchases;
h) the term "Consideration" refers to the sale price of each product;
OBJECT OF THE CONTRACT
These general conditions, which are made available to the Buyer for reproduction and conservation pursuant to art. 12, Legislative Decree 9 April 2003, n. 70, have as their object the purchase of products, carried out remotely and by means of a telematic network, through the website belonging to the Seller as identified in the introduction.
With this contract, respectively, the Seller sells and the Buyer remotely purchases the movable goods and / or services indicated below.
The goods and / or services covered by this contract are all the products chosen by the Buyer and placed in the virtual shopping cart, following the online purchase procedures indicated on the site.
The Seller undertakes to supply all the products indicated below upon payment of a fee pursuant to art. 4 of this contract.
ACCEPTANCE OF TERMS AND CONDITIONS OF SALE
These general conditions are valid from the day of conclusion of this contract and may be updated, integrated or modified at any time by the Seller, who will communicate them through the pages of the Website and such updates / modifications and / or additions will be effective. for future purchases.
These general conditions of sale must be examined "online" by the Buyer, before completing the purchase procedure. The forwarding of the purchase order confirmation, therefore, implies full knowledge of the same and their full acceptance.
1. To purchase the products, the Customer must click on the "Check out" button. Before proceeding with the purchase by sending the order form, the Customer is invited to carefully read the "General Conditions of Sale".
2. To conclude the purchase contract for one or more products on the Site, the Customer must fill in the form with all the required data, following the relative instructions.
3. The order form contains a summary of the information on the product ordered and its price (including all applicable taxes or duties) and the price of the shipment that has been selected.
The means of payment that the Customer can use to purchase and the delivery methods of the purchased products, the shipping and delivery costs, the conditions for exercising the right of withdrawal and the methods and times for returning the goods are also indicated. purchased products.
4. By sending the order, and the related payment, the Customer unconditionally accepts and undertakes to observe, in relations with SSD PETROSYAN BROTHERS S.R.L., these General Conditions of Sale.
5. The contract is concluded when SSD PETROSYAN BROTHERS SRL, after having received the Customer's order form, sends him, by e-mail, a confirmation of receipt of the purchase order, containing the information already contained in the same form of order.
Subsequently SSD PETROSYAN BROTHERS S.R.L. will deliver the goods as quickly as possible, according to any indications given at the time of the order and in any case within 30 (thirty) days.
6. Even after the Customer has received the order confirmation, SSD PETROSYAN BROTHERS S.R.L. may not process purchase orders due to force majeure or in the event of unavailability of the products. In this case, SSD PETROSYAN BROTHERS S.R.L. will promptly inform the customer by e-mail that it will not be possible to process his purchase order specifying the reason. If the price has already been paid, SSD PETROSYAN BROTHERS S.R.L. will refund the amount already paid.
ACCEPTANCE OF TERMS AND CONDITIONS
The available payment methods are:
By concluding a purchase with this type of payment, a page on the PayPal site will be displayed: enter the address, personal e-mail address and password of your PayPal account or access the procedure for creating a new account. By choosing this payment method, the amount is charged directly to the PayPal account at the time of order acquisition. With each transaction performed, you will be sent a confirmation e-mail from PayPal. In the event of cancellation, the amount is refunded to the customer's PayPal account.
Accepting cookies is essential for any purchase or subscription on the site.
The Site accepts payments by credit cards, belonging to the main circuits.
The Site undertakes to maintain the security of information concerning both the credit card and personal data, entrusting this responsibility directly to the banking institution. All sensitive data is encrypted during transmission with SSL (Secure Sockets Layer) technology adopted worldwide as the most secure. Check that your browser is compatible with SSL technology to complete the order. By choosing payment by credit card, the amount is charged directly to the card upon acceptance of the order.
The Seller will deliver to the Buyer, at the address indicated by the latter, the products selected and ordered, in the manner provided for in the previous articles, by means of trusted couriers and / or shippers. Delivery will take place within 30 days, as indicated in the order confirmation.
Upon receipt, the Purchaser is required to verify the conformity of the product delivered to him with the order placed; only after this verification will it be necessary to proceed with the signing of the delivery documents, obviously except for the right of withdrawal provided for in these conditions. The right of withdrawal is excluded if the goods sold are made "to measure" to the customer, returning the goods received in their original packaging, without tampering with any warranty seal or simply opening and / or deteriorating the same external packaging. "
This deadline for the return by the Buyer cannot be less than 10 working days from the date of receipt of the goods. All possible costs of returning the products are borne by the Seller; to this end, the Purchaser, directly or by other means, will deliver them to the address indicated by the Seller. The Seller will accept the returned goods reserving the right to verify that the products have been returned in their original state and with their original packaging.
The Purchaser has the right to choose another carrier, obviously it being understood that even in this case the transport will take place at his own risk, care and expense, and that payment must be made in advance of delivery.
Failure to pick up
The Purchaser will be notified via an e-mail notification at the address provided during registration and order, of the stock and the impossibility of delivering the goods to the address indicated at the time of purchase. Once the successful receipt of the e-mail notification to the buyer has been ascertained, the Seller will provide, by the same means of transmission, the place and times of access in which the goods will be made available for collection.
If the Purchaser wishes to indicate a new delivery address, upon payment of the new shipping costs, he must indicate an address to which he can write / call within 15 days of receiving the notification e-mail. It should be noted that after this term has elapsed unnecessarily, the risk for the deterioration of the asset will weigh on the Buyer and the price will be reimbursed, deducting and withholding the costs incurred (e.g. due to storage and custody, caused by the impossibility of delivery not dependent on the Seller's fault, for failure to collect, upon request, the details of said expenses).
Upon reimbursement, the purchase agreement between the buyer and the seller must be considered definitively terminated, with reconferral of ownership of the asset to the second.
RIGHT OF WITHDRAWAL
Pursuant to Legislative Decree n. 206/2005, to exercise the right of withdrawal it will be sufficient to communicate this intention, within 14 working days of receipt of the goods, following both the procedures indicated below:
1. Registered letter with return receipt to SSD PETROSYAN BROTHERS S.R.L. based in Via Sibari 15, 20141 Milan. The facsimile of the withdrawal letter can be found in the "EXCHANGES & RETURNS" section.
2. Email to the email address: email@example.com informing SSD PETROSYAN BROTHERS S.R.L. of the will to exercise the right of withdrawal.
Within the same period of 14 (fourteen) working days, from the date of receipt of the products, the product must be returned intact and in its original packaging. The shipment of the products to the sender is charged to the customer and under his own responsibility. As soon as the products are received and the above requirements have been verified, SSD PETROSYAN BROTHERS S.R.L. will reimburse the sums paid within 30 (thirty) days of receiving the communication.
EXCLUSION OF WITHDRAWAL
Open packages will not be able to take advantage of the right to reconsider.
If the returned product is not compliant, i.e. not intact or not inside the original packaging, SSD PETROSYAN BROTHERS S.R.L. reserves the right not to refund.
The products, prices and conditions of sale on the Site - within the limits of their availability - are expressed in euros and do not constitute an offer to the public for the consumer; therefore, they must always be considered indicative and subject to express confirmation by e-mail from the Seller, which constitutes acceptance of the purchase order.
SSD PETROSYAN BROTHERS S.R.L. reserves the right to change prices at any time for which there has not yet been an acceptance of the purchase order.
Finally, the prices in the product description are not to be considered inclusive of shipping costs (except when indicated). Delivery costs are indicated on the Site and are added up at the time of payment and placing the order.
WARRANTY AND LIABILITY
The products comply with the Italian legislation in force.
SSD PETROSYAN BROTHERS S.R.L. cannot be held responsible in case of lack or unavailability of the product, force majeure, breakdowns, interruptions or total or partial strike of postal services and transport and / or telecommunications.
The Seller assumes no responsibility for the delay or failure to deliver the goods due to force majeure such as accidents, explosions, fires, strikes and / or lockouts, earthquakes, floods and other similar events that prevented, in whole or in part, to execute the contract within the agreed time.
The Seller will not be liable to any party or third party for damages, losses and costs incurred as a result of the failure to execute the contract for the reasons mentioned above, as the consumer is only entitled to a refund of any price paid.
The Seller guarantees that the Products present in the electronic catalogs can be freely purchased and that they are not subject to pledges or mortgages. In any case, the rules of the Italian civil code on the subject of buying and selling apply.
GUARANTEES AND METHOD OF ASSISTANCE
The Seller only markets original and high quality products.
In the event of lack of conformity, the rules set out in Legislative Decree 6 September 2005, n. 206. Any defect must be reported within 8 days of discovery, otherwise the Buyer forfeits the right to guarantee.
OBLIGATIONS OF THE CUSTOMER
It is strictly forbidden for the Buyer to enter false and / or invented and / or fictional data in the registration procedure using the appropriate electronic form; the personal data and the e-mail address must be exclusively their real personal data and not those of third parties, or of fantasy. The Buyer therefore assumes full responsibility for the accuracy and veracity of the data entered in the electronic registration form, aimed at completing the product purchase procedure.
It is expressly forbidden to make double registrations corresponding to a single person or to enter data of third parties. The Seller reserves the right to legally pursue any violation and abuse, in the interest and for the protection of all consumers.
The Buyer releases the Seller from any liability deriving from the issue of incorrect tax documents due to errors in the data provided by the Buyer, the latter being solely responsible for the correct insertion.
The Customer declares and guarantees:
to be a consumer in accordance with the provisions of art. 3 of the Consumer Code;
to be of age;
that the data provided by the same for the execution of the Contract are correct and truthful.
The consumer and / or customer undertakes and obliges, once the "on-line" purchase procedure has been completed, to print and keep these general conditions, which, moreover, will have already viewed and accepted as an obligatory step in the 'purchase, as well as the specifications of the product being purchased, and this in order to fully satisfy the condition referred to in art. 4, 5, 52 and 53 of Legislative Decree 206/2005.
TERMINATION OF THE CONTRACT
If one Party fails to comply with the other with regard to any of the obligations under this contract, the other Party may request its termination pursuant to Articles 1453 of the Italian Civil Code et seq., without prejudice in any case to the right to compensation for damage.
JURISDICTION AND COMPETENT COURT
This contract is subject to Italian law and the language of this contract is the Italian language.
Any dispute relating to the application, execution, interpretation and violation of purchase contracts stipulated "online" through the Seller's website is subject to Italian jurisdiction, also in accordance with the provisions of art. 3, Conv. 19 June 1980, n. 80/934 / EEC (Rome Convention), on the law applicable to contractual obligations; these general conditions are reported, although not expressly provided therein, to Legislative Decree 6 September 2005, n. 206 (Consumer Code).
In the event of disputes arising from this contract or related to it, the parties undertake to seek a fair and amicable settlement between them.
If the dispute has not been resolved amicably, and in any case within six months from the date of its commencement, the same will be brought to the exclusive knowledge of the Court in whose district the Buyer / Consumer has his domicile in accordance with the provisions of Legislative Decree 206 / 05; in the event that the Purchaser does not hold the status of final consumer, it is agreed that any dispute, even in derogation of the rules relating to territorial jurisdiction, will be the exclusive competence of the Court of Busto Arsizio.
EFFECTIVENESS AND MODIFICATION OF THE GCS
The Seller reserves the right to modify these general conditions of sale.
The general conditions are available on the site to be easily read by the Customer before making the purchase of a product, accepted together with the forwarding of the purchase order, stored on your computer and reproduced on paper by printing the file in which are contained.
The conditions applicable to the sale of products are those published on the site on the date of the order relating to the products. The Customer, therefore, must carry out the above operations before proceeding with the purchase.
By forwarding the order to SSD PETROSYAN BROTHERS S.R.L. the Customer acknowledges and declares to have read all the information provided during the purchase procedure and to fully accept the general conditions of sale.
The nullity of one or more clauses does not entail the nullity of the contract.
CATALOGS AND INTERNET SITES
The buyer is aware that information contained in catalogs, brochures, articles, technical bulletins, websites from the Seller and indicating all the technical information relating to the Product are to be considered indicative and not binding for the Seller. The latter reserves the right to modify the catalogs, brochures, website at any time at its sole discretion and without the need for communication to users.
INDUSTRIAL AND INTELLECTUAL PROPERTY
The Purchaser is aware of the fact that following the supply he does not acquire the right to use, even partial, of trademarks or patents belonging to the Seller, which remain the exclusive property of the latter, as well as any information relating to industrial property. and intellectual of the technologies, manufacturing, development, engineering, quality control processes inherent to the Product and its realization.
The invoice is issued upon request specifying it in the notes at the time of purchase. SSD PETROSYAN BROTHERS S.R.L. issues an invoice for the material shipped. The invoice is issued at the same time as the order is processed and normally accompanies the goods in the envelope placed on the packaging. For the issuance of the invoice, the information provided by the Customer during the purchase procedure is valid. After the invoice has been issued, it will not be possible to make any changes to the data indicated therein. The amounts will be shown on the invoice only in Euros.
General Conditions of Sale updated to 14 October 2021