Exchanges and Returns

MAKE A CHANGE

If you wish to return a product purchased from SHOP TEAMPETROSYAN no later than 10 days from the time of purchase, you must notify us of your intention by email at: SHOP.TEAMPETROSYAN@GMAIL.COM.

You can decide whether to change your product with another one with an equal or greater amount (integrating any difference), or whether to convert the amount spent into a voucher that can be spent in the next 6 months (the value of the voucher is equal to the total initial expenditure at which the shipping costs must be subtracted).

If you decide to return the product, you must send the item, intact and in its original packaging, to the following address:

SSD PETROSYAN BROTHERS S.R.L. - Via Sibari 15, 20141 Milan.

The return shipping costs are charged to the customer.

The responsibility for shipping is borne by the customer. Again, once the return has been received, an employee will assess the integrity of the product and SHOP TEAMPETROSYAN will accept the return / exchange *.

* NB In case of purchase over 100 euros, shipping is free, as indicated on the site. But be careful: in case of exchange or return (coupon with future shipment) the shipment will be considered free only once, the first, while the next (the one for the exchange) will be charged to the customer.

If the returned product is not compliant, i.e. not intact or not inside the original packaging, SHOP TEAMPETROSYAN reserves the right not to return / exchange.
To proceed with a new product shipment (exchange) it is necessary to pay the relative shipping (€ 6.50 | shipping - 2/3 working days). Therefore it will be necessary to make a transfer (after contacting by email at the address: shop.teampetrosyan@gmail.com) to the following current account:

SSD PETROSYAN BROTHERS S.R.L.

IBAN: IT96G0306909606100000182569

For any information or problem, contact us at shop.teampetrosyan@gmail.com or call us at +39 393 46 05 323

  

YOU CAN DOWNLOAD THE FAC SIMILAR PRODUCT CHANGE MODULE

 

MAKE A RETURN

In the event of a desire to return a product purchased from SSD PETROSYAN BROTHERS S.R.L. no later than 30 days from the time of purchase, you must notify us of your intention by email at: shop.teampetrosyan@gmail.com

 

You can decide whether to change your product with another one with an equal or greater amount (integrating any difference), or whether to convert the amount spent into a voucher that can be spent in the next 6 months (the value of the voucher is equal to the total initial expenditure at which the shipping costs must be subtracted).

If you decide to return the product, you must send the item, intact and in its original packaging, to the following address:

SSD PETROSYAN BROTHERS S.R.L. Via Sibari 15 - 20141 Milan.

The return shipping costs are charged to the customer.

The responsibility for shipping is borne by the customer. Again, once the return has been received, an employee will assess the integrity of the product and will accept the return / exchange *.

* NB In case of purchase over 100 euros, shipping is free, as indicated on the site. But be careful: in case of exchange or return (coupon with future shipment) the shipment will be considered free only once, the first, while the next (the one for the exchange) will be charged to the customer.

 

If the returned product is not compliant, i.e. not intact or not inside the original packaging, SSD PETROSYAN BROTHERS S.R.L. reserves the right not to make the return / exchange.

You will receive the amount using the same payment method used at the time of purchase within about 30 days depending on the bank.

 

YOU CAN DOWNLOAD THE FAC SIMILE RIGHT OF WITHDRAWAL FORM