Shipping policy


The Seller will deliver to the Buyer, at the address indicated by the latter, the products selected and ordered, in the manner provided for in the previous articles, by means of trusted couriers and / or shippers. Delivery will take place within 30 days, as indicated in the order confirmation.

Upon receipt, the Purchaser is required to verify the conformity of the product delivered to him with the order placed; only after this verification will it be necessary to proceed with the signing of the delivery documents, obviously except for the right of withdrawal provided for in these conditions. The right of withdrawal is excluded if the goods sold are made "to measure" to the customer, returning the goods received in their original packaging, without tampering with any warranty seal or simply opening and / or deteriorating the same external packaging. "

This deadline for the return by the Buyer cannot be less than 10 working days from the date of receipt of the goods. All possible costs of returning the products are borne by the Seller; to this end, the Purchaser, directly or by other means, will deliver them to the address indicated by the Seller. The Seller will accept the returned goods reserving the right to verify that the products have been returned in their original state and with their original packaging.

The Purchaser has the right to choose another carrier, obviously it being understood that even in this case the transport will take place at his own risk, care and expense, and that payment must be made in advance of delivery.

Failure to pick up

The Purchaser will be notified via an e-mail notification at the address provided during registration and order, of the stock and the impossibility of delivering the goods to the address indicated at the time of purchase. Once the successful receipt of the e-mail notification to the buyer has been ascertained, the Seller will provide, by the same means of transmission, the place and times of access in which the goods will be made available for collection.

If the Purchaser wishes to indicate a new delivery address, upon payment of the new shipping costs, he must indicate an address to which he can write / call within 15 days of receiving the notification e-mail. It should be noted that after this term has elapsed unnecessarily, the risk for the deterioration of the asset will weigh on the Buyer and the price will be reimbursed, deducting and withholding the costs incurred (e.g. due to storage and custody, caused by the impossibility of delivery not dependent on the Seller's fault, for failure to collect, upon request, the details of said expenses).
Upon reimbursement, the purchase agreement between the buyer and the seller must be considered definitively terminated, with reconferral of ownership of the asset to the second.